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/Terms and Conditions/

Terms and Conditions


Introduction

Welcome to Zero Junk Pty Ltd, a junk removal business servicing Victoria. Our office is located at 264-266 Rosslyn Street, West Melbourne. These Terms and Conditions ("Terms") govern the use of our website and the provision of our services.

Definitions

  • "We" or "us" means Zero Junk Pty Ltd (ABN [insert ABN number]) and its officers, employees, agents, and contractors.
  • "You" means the person or entity using our website or services.
  • "Services" means the junk removal and disposal services provided by us.

Use of Website

  • You may use our website for your personal, non-commercial purposes.
  • You must not use our website for any unlawful or unauthorized purpose.
  • You must not interfere with or disrupt the operation of our website.

Services

  • We provide junk removal and disposal services to residential and commercial customers in Victoria.
  • Our services include the collection, transportation, and disposal of junk and waste materials.
  • We reserve the right to refuse any item or material that we deem to be hazardous, toxic, or otherwise unacceptable.

Booking and Cancellation

  • You can book our services by phone, email, or through our website.
  • You must provide us with accurate and complete information about the junk you want us to remove, including the type, quantity, and location of the junk.
  • You can cancel or reschedule your booking by giving us at least 24 hours' notice. If you cancel or reschedule with less than 24 hours' notice, you may be charged a cancellation fee.

Payment

  • Our prices are quoted inclusive of GST and are subject to change without notice.
  • You must pay for our services at the time of booking, unless we agree to provide credit terms.
  • We accept payment by credit card, bank transfer, or cash.

Liability and Indemnity

  • We are not liable for any damage or loss caused by our services, except to the extent that such damage or loss is caused by our negligence or breach of these Terms.
  • You indemnify us against any claims, damages, or losses arising from your breach of these Terms or your use of our services.

Warranty and Disclaimer

  • We do not provide any warranty or guarantee for our services, except as required by law.
  • We disclaim all liability for any consequential, indirect, or special damages arising from our services.

Governing Law

  • These Terms are governed by the laws of Victoria, Australia.
  • Any disputes arising from these Terms will be resolved through mediation or arbitration in accordance with the laws of Victoria.

Changes to Terms

  • We may change these Terms at any time without notice.
  • Your continued use of our website or services after any changes to these Terms will be deemed to be your acceptance of the changed Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
ZeroJunk Pvt Ltd,
264-266 Rosslyn Street,
West Melbourne, VIC 3003
Phone: 0399 139 842
Email: junk@zerojunk.com.au